Privacy policy
How Free Credit Singapore collects, uses, stores and protects your personal data, and what rights you have over it.
1. Information we collect
- Account information: phone number, verification (OTP) status, and any name or contact details you provide.
- Transaction information: deposit and withdrawal records, payment method details (eWallet/bank), and game activity needed to calculate bonuses and turnover.
- Technical information: IP address, device type and browser, used for security, fraud prevention and duplicate-account detection.
2. How we use your information
We use your information to operate your account, process deposits and withdrawals, verify your identity and age, apply bonus terms correctly, prevent fraud and duplicate accounts, and communicate with you about your account or promotions.
3. Cookies
We use essential cookies to keep you logged in and remember basic preferences. We do not sell your browsing data to third parties.
4. Sharing your information
We share information with payment providers to process deposits and withdrawals, and with game providers (Mega888, Live22, JILI) as required for gameplay. We do not sell your personal data. We may disclose information if required by law or to a regulator with jurisdiction over our licence.
5. Data retention
We retain account and transaction records for as long as your account is active and for a reasonable period afterward, as required for legal, tax and anti-fraud purposes.
6. Your rights
You can request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request account closure, subject to our legal and regulatory record-keeping obligations. Contact us through the channels below to make a request.
7. Security
We use encrypted connections and access controls to protect your data. No system is completely secure, and we encourage you to use a strong, unique password on your account.
8. Contact
Questions about this policy or your data can be sent through live chat or Telegram support in your account.
This page is a placeholder template. Replace it with a privacy policy reviewed by a qualified lawyer for your licence and the data protection laws that apply to your players (e.g. Singapore's PDPA) before publishing live.